Shipping & Returns
Shipping Policy – Free Worldwide Delivery
| Destination | Service | Order Value | Shipping Cost | Est. Transit* | Notes |
|---|---|---|---|---|---|
| Contiguous USA (+ AK/HI) | Standard | Any | FREE | 3–6 business days | — |
| Canada | Standard | Any | FREE | 4–8 business days | — |
| UK / EU | Standard | Any | FREE | 5–9 business days | Import duties/VAT paid by recipient |
| Australia, New Zealand & Key Asian Regions | Standard | Any | FREE | 5–10 business days | — |
| All Other International | Economy | Any | FREE | 7–15 business days | Import duties/VAT paid by recipient |
*Transit times are in business days and exclude customs clearance or holiday delays.
Free‑Shipping Details
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Fulfilment Time
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In‑stock items: orders paid before 12 PM CST on a business day ship the same day; later orders ship the next business day.
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High‑volume promotions may add one extra business day.
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Tracking & Notifications
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A tracking number is emailed (and texted if subscribed) as soon as your parcel ships.
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Real‑time tracking is also available in your account dashboard.
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Remote Areas
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Some remote or island postcodes may require special handling; any surcharge will be shown at checkout, but free shipping still applies.
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Duties & Taxes
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For international orders, any import duties, taxes, or clearance fees are the customer’s responsibility. If you refuse to pay and the parcel is returned, those fees are non‑refundable.
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Split / Combined Shipments
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To speed delivery, we may split multi‑item orders at no extra cost; each shipment receives its own tracking number.
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Pre‑order items are sent separately from in‑stock items unless you request combined shipping within 12 hours of ordering.
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Delivery‑Issue Protection
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If tracking shows your parcel is 3 business days past the promised window, contact us for a shipping credit or replacement.
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Report missing or damaged items within 7 days of delivery with photos; we’ll resolve the issue within 48 hours.
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1. Returns
| Key Point | Details |
|---|---|
| 14‑Day “No‑Questions‑Asked” Window | Send any unworn, unwashed item back within 14 calendar days of delivery for a full refund. |
| Return‑Shipping Cost | Paid by the buyer. Please use a trackable service and keep the receipt until your refund is confirmed. |
2. Refund Timing
| Step | Time Frame |
|---|---|
| Quality check after parcel arrives | Within 48 hours |
| Funds released to original payment method | 3–5 business days after approval |
PayPal Notice
We initiate PayPal refunds immediately after approval; however, PayPal may credit the money to your account within 14 days, or up to 30 days where local regulations require.
3. Supported Currencies
Checkout and refunds are available in multiple major currencies:
EUR,GBP,USD,etc.
Select your preferred currency via the footer dropdown—what you see at checkout is what you pay and what you are refunded, with no hidden FX fees.
4. Payment Methods Accepted
| Credit / Debit Cards | Digital Wallets | Buy Now—Pay Later | Local Options* |
|---|---|---|---|
| Visa · Mastercard · American Express · Discover · JCB · UnionPay | PayPal · Apple Pay · Google Pay · Shop Pay | Klarna · Afterpay | iDEAL · Bancontact · GiroPay |
*Region‑specific methods appear automatically at checkout.